RankTrust (“we,” “our,” “us”) respects your privacy. RankTrust is a division of Card Service Warehouse, Inc., a Delaware corporation, which is the legal entity that operates the RankTrust platform and is the data controller responsible for the information collected through it. RankTrust and Card Service Warehouse, Inc. operate under the same legal entity and EIN.
This Privacy Policy explains how information is collected, used, and shared when you use our Platform.
1. Information We Collect
Account Information:
- Name
- Company information
- Billing details
Usage Data:
- IP address
- Browser type
- Pages visited
- Device information
- Session activity
Business Data:
- Google Business Profile information
- Business URLs
- Ranking reports
- Visibility analysis inputs
- Agency data
2. How We Use Information
- Provide reports
- Generate visibility analysis
- Deliver requested Growth Diagnoses
- Send text messages related to a user’s request, including diagnosis delivery, appointment reminders, and service updates
- Operate the platform
- Process payments
- Improve services
- Provide support
- Prevent fraud
- Communicate updates
3. AI Processing
RankTrust may process submitted information using AI systems to generate reports, recommendations, and insights. AI-generated outputs may be reviewed for quality and improvement.
4. Cookies
We may use cookies and analytics technologies for:
- Performance
- Authentication
- Analytics
- Preferences
- Advertising
Users may disable cookies in browser settings.
5. Sharing
We do not sell personal information. We may share data with:
- Payment processors
- Hosting providers
- Analytics providers
- AI providers
- Communication providers, including SMS, voice, and email delivery services
- Legal authorities when required
6. SMS Communications and Mobile Information
If you voluntarily provide a mobile number and check the SMS consent box on our Business Growth Assessment intake, Card Service Warehouse, Inc. (DBA: RankTrust) may use that number to send recurring text messages regarding your requested Business Growth Assessment, assessment results, visibility reports, appointment scheduling, account updates, review requests, and related customer service communications.
Message frequency varies but will not exceed 5 messages per month. Message & data rates may apply. You may unsubscribe at any time by replying STOP. For assistance, reply HELP.
Consent to receive SMS messages is voluntary and is not a condition of purchase or of receiving any goods or services from RankTrust.
We may retain records showing when and how SMS consent was provided, including the mobile number, request identifier, consent timestamp, consent-language version, and related technical records needed to document consent and comply with applicable requirements.
We do not sell, rent, or share mobile numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.
Mobile information may be disclosed only to vendors and service providers as reasonably necessary to operate RankTrust, deliver requested communications, maintain security, comply with legal obligations, or provide messaging infrastructure. Those providers may use the information only to perform services for RankTrust and not for their own independent marketing.
All categories of information sharing described elsewhere in this Privacy Policy exclude SMS opt-in data and consent unless sharing is necessary to provide the messaging service or is required by law.
7. Data Retention
Data is retained while accounts remain active and as required by law. Users may request deletion.
8. Security
We use reasonable safeguards but cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may request:
- Access
- Correction
- Deletion
- Export
- Restriction
- Objection
10. Children
RankTrust is not intended for children under 13.
11. Changes
We may update this policy periodically.
12. Contact
RankTrust, a division of Card Service Warehouse, Inc.
support@ranktrust.io
https://ranktrust.io
RankTrust is a division of Card Service Warehouse, Inc., operating under the same legal entity and EIN.